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FAQ

THE MOST COMMON QUESTIONS

  • What is Vegan Leather?
    Vegan leather is often made from polyurethane, a polymer. It can also be made from innovative and sustainable materials such as pineapple leaves, cork, apple peels, other fruit waste, mushrooms and recycled plastic. There are NO animal components in Vegan Leather.
  • Is Vegan Leather good quality?
    Fortunately, today's PU and plant-based vegan leathers are not only durable but good quality and easy to care for. Because vegan leather is made by compressing layers of the base material, then coating it in a durable, water-resistant outer layer, these products will last a long time. Especially if you treat them well.
  • I want to customise a Handbags - would you be able to make it?
    If you have a unique bag design in your mind then you can email us with your requirements and we would be happy to help you. The design should not be an exact copy of an existing bag of any brand. We are always an email or a WhatsApp message away. If you have questions about a specific bag or any other general questions we would be happy to help you. You can either contact us online here or you can WhatsApp us on +91 7718966136.
  • Do you take bulk orders or gifting/wedding related orders?
    Yes, we do take orders for gifting, wedding purposes as well as bulk orders. You need to email us your requirements in advance (2 Months) for us to work on them.
  • Can I cancel or modify my order?
    We do not accept any cancellation requests. We process and complete orders as quickly as possible. However, if you have any modification requests, please contact us at hellobonbella@gmail.com as soon as possible after placing your order. We cannot guarantee that we will be able to modify, but we will try our best to accommodate all requests.
Handbags
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